NHTSA Complaint #11671986 — 2018 TESLA MODEL X

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11671986
Vehicle	2018 TESLA MODEL X
Component	STEERING
Date of Incident	July 8, 2025
Date Filed	July 8, 2025
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2018 Tesla Model X. The contact stated that while driving at an undisclosed speed, the steering wheel seized with the message “Steering Assist Reduced” message displayed. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering rack had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.

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