NHTSA Complaint #11622087 — 2018 TESLA MODEL X

2018 Tesla X with only 48k miles has lost power (electric) steering and controllability. This is a huge safety issue which I see in many, many other Tesla X reports on the NHTSA web sire. Tesla has acknowledge it a know issue however says they can’t get us an appointment to did the problem for until January 6th, 10 weeks from us contacting them. Totally unacceptable and they don’t care. There’s no warning lights, no other issues, just steering locks in 1/4 turn increments which I’m fairly sure is the steering “u joint” others have spoke about. No one local will touch it and Tesla will not come out with novel mechanic to assist. They say tow it in (2 hour) to our service center, $500, and we’ll look at it January 6th, today is November 26th. I admire Elon and everything he stands for, I’m positive if I could speak to him this service would not be acceptable to him either. Over 2 months without a car…. Really….. This is a clear and obvious safety issue and should be a recall for all 2018 Tesla Model X vehicles. I’ve owned many cars and never had a steering column-u joint issue at 48k miles. In closing it should be known Tesla as well says the estimate for repair is $600…… plus the tow. For a 48k mile car, NHTSA, please help the hundreds of owners who are having this huge SAFETY ISSUE! Thank you !