NHTSA Complaint #11671981 — 2020 ACURA MDX

The contact owns a 2020 Acura MDX. The contact stated that on three separate occasions, the Auto Engine Idle Stop system failed to operate while depressing the accelerator pedal while at a stop. The contact stated that several unknown warning lights were illuminated on the instrument panel. The contact stated that the vehicle shut off and the contact had to manually restart the vehicle after the failure. The contact called and informed the dealer of the failure. The contact was then referred to the manufacturer for assistance with the repair. The contact was provided a case number and referred to the dealer to order the part for the repair. The contact made multiple attempts to reach the dealer but had not received a response. The vehicle was not repaired. The failure mileage was approximately 44,000.