NHTSA Complaint #11671769 — 2020 HONDA ACCORD

ELECTRICAL SYSTEM issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11671769
Vehicle 2020 HONDA ACCORD
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

During a forward-side lane departure collision in my 2020 Honda Accord, the Body Control Module (BCM), forward collision radar system, braking assist, and Vehicle Stability Assist (VSI) all failed to activate. As a result, the vehicle did not brake, warn, or stabilize before impact. The airbags also failed to deploy during the crash. My safety and the safety of others were put at serious risk, as the vehicle did not respond as designed despite being equipped with these systems. The car is now undrivable but available for inspection. This issue has not yet been confirmed by a dealer due to the car's condition, but similar failures have been reported in other 2020 Honda Accords already under recall. The insurance company did not request vehicle data and did not inspect the systems. There were no warning lamps, alerts, or messages prior to the failure; the malfunction occurred without notice. I am requesting that this vehicle be added to the existing recall list related to BCM and safety system failures.

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