NHTSA Complaint #11712955 — 2020 HONDA ACCORD

The contact owns a 2020 Honda Accord. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the Forward Collision Avoidance message was displayed. The vehicle was taken to the dealer. The contact was informed that the radar sensor, located on the front bumper, indicated that the vehicle was involved in a crash. The contact stated that the vehicle was not involved in a crash. The vehicle was repaired. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle experienced phantom braking twice. After several minutes, the vehicle returned to normal functionality. The “BRAKE” message was displayed. The contact stated that the failure had occurred while driving on the expressway. The vehicle was not taken to the dealer or an independent mechanic to be repaired. Most recently, while driving at an undisclosed speed, several warning lights were illuminated and remained illuminated. Additionally, the cruise control and Lane Departure warning lights failed to function as intended. The vehicle also failed to accelerate as intended while depressing the accelerator pedal. The contact's wife pulled to the side of the road, turned off, and restarted the vehicle. The vehicle returned to driving as intended. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.