NHTSA Complaint #11671625 — 2017 FORD EXPLORER
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11671625 |
| Vehicle | 2017 FORD EXPLORER |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I received an “important safety recall” regarding exterior applique trim pieces, possibly becoming loose and detaching from the car. This notice was received February 2024, indicating “when parts become available” I would be notified to schedule service. Parts were anticipated to be available toward the latter half of 2024. I still have not received notice of parts being available and have in fact had applique trim pieces loosen, putting myself and others at risk. Please advise me on what to do from here, as it is over one year past the initial notification.
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