NHTSA Complaint #11671594 — 2022 FORD F-250

The contact owns a 2022 Ford F-250. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, who performed a service update on the vehicle, which required a software update. The check engine warning light remained illuminated. The vehicle was returned to the dealer, who diagnosed that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer offered to cover part of the cost of the repair. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 62,454.