NHTSA Complaint #11671576 — 2022 VOLVO XC40

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number	11671576
Vehicle	2022 VOLVO XC40
Component	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident	July 5, 2025
Date Filed	July 7, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

On 7/5 car's cameras (all of them) went off again when and Camera Not Available message displayed on console. We had already gotten the NHTSA required software upgrade on 7/2 that was to correct this problem. Once the vehicle was turned off - and started again -- the cameras worked. But it's anyone's guess how long that will last. I called the dealership and they reported that "about two other vehicles" that had the recall and had their software upgraded also came back in with the same complaint. There's no remedy yet from Volvo. Just wanted you to know their "fix" in response to you is not really a "fix."

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