NHTSA Complaint #11671570 — 2022 FORD BRONCO

The contact owns a 2022 Ford Bronco. The contact stated while driving at an undisclosed speed, there was an abnormal metal-on-metal sound coming from the vehicle. In addition, the contact was hauling a trailer during the failure. The vehicle was taken to the dealer, and the contact was informed that parts were not available. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 30,000. VIN tool confirms parts not available.