NHTSA Complaint #11671491 — 2017 SUBARU OUTBACK

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11671491
Vehicle	2017 SUBARU OUTBACK
Component	ENGINE
Date of Incident	June 14, 2025
Date Filed	July 6, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

Car was being driven on the highway in cruise control, when the cruise control turned off and the car began to decelerate. When the gas pedal was pressed, the RPMs shot up but there was no acceleration. The car was pulled over, turned off, and we were not able to turn it on again. The car was towed to a shop, where they were able to identify the engine wasn’t working but not the root cause, and also mentioned the possibility of there being a transmission problem. We then brought it to a Subaru dealer, and they said a similar thing without being able to diagnose anything more specific. This car is 8 years old and has had routine, consistent maintenance the entire time. The surprise of an engine failure with no warning is very alarming and dangerous.

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