NHTSA Complaint #11671363 — 2015 HONDA ACCORD

I am filing a complaint regarding an unresolved and hazardous safety issue tied to a federally mandated recall on my 2015 Honda Accord (Recall #KH0 – Battery Management Sensor). The recall was eventually performed, but only after inappropriate pushback from the dealer due to my vehicle having a salvage title — which is irrelevant under federal recall law. The core issue is that this sensor regulates the electrical system and can cause overcharging or undercharging — which in my case, led to premature alternator failure. Honda’s own Technical Service Bulletin (TSB 17-069) acknowledges the link between BMS failure and electrical system damage. Furthermore, Honda’s own documentation acknowledges that many customers — particularly used car or private party buyers — were never properly notified of the Battery Management Sensor (BMS) recall. As a result, these customers may be unjustly denied warranty or reimbursement claims, through no fault of their own. This applies directly to my case. I had already replaced the alternator out of pocket due to failure, long before I was ever informed of the recall. Once I became aware of the issue and brought the car in, I was relieved that Honda performed the BMS recall repair, which resolved the dashboard alerts. However, it is unfair and unacceptable that Honda refuses to cover the damage the faulty system caused prior to the recall being completed — especially when I was never properly notified in the first place. This places the financial burden of a known safety defect onto the customer, despite the existence of a federally mandated recall directly linked to the damage.