NHTSA Complaint #11671337 — 2020 AUDI A4 UNKNOWN OR OTHER

Complaint Details

ODI Number	11671337
Vehicle	2020 AUDI A4
Component	UNKNOWN OR OTHER
Date of Incident	June 2, 2025
Date Filed	July 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

The entire MMI shuts down anywhere from every 30 seconds to 5-6 minutes. It has to then completely reboot, gives a pop up that “user has not been in vehicle for an extended amount of time” - I tried trouble shooting with Audi care over the phone, re added myself as a registered user with remote rights - makes me type my pin every time this happens. The safety risks are the distraction it takes from driving, especially when I am using it for navigation in an unfamiliar area, often getting lost and flustered and distracted

Related Complaints for the 2020 AUDI A4

Other UNKNOWN OR OTHER Complaints

#11678028 — August 2, 2025 — Audi MMI system randomly goes dark and reboots during driving - this turns off the rear camera and any GPS system bei...

#11676623 — July 28, 2025 — My 2020 Audi A4 infotainment MMI keeps rebooting and takes over a minute or so to load back. This has been happening ...

#11676330 — July 26, 2025 — The MMI system, which is the display in the car, keeps rebooting every few minutes. It is extremely distracting while...

#11676397 — July 26, 2025 — Multimedia Infotainment system spontaneously reboots causing loss of cameras andcollision avoidance features and requ...

#11676422 — July 26, 2025 — The MMI system crashes and reboots after about 90 seconds. This affects all parking and collision sensors.

Recent Complaints for the 2020 AUDI A4

#11679554 — ELECTRICAL SYSTEM — August 9, 2025 — MMI module keeps resetting. This causes sudden lost of navigation display and sudden lost of backup camera when reset...

#11678974 — ELECTRICAL SYSTEM — August 7, 2025 — Many times while driving the Audi MMI system which controls all radio/navigation/controls screen will completely shut...

#11676623 — ELECTRICAL SYSTEM — July 28, 2025 — My 2020 Audi A4 infotainment MMI keeps rebooting and takes over a minute or so to load back. This has been happening ...

#11676818 — ELECTRICAL SYSTEM — July 28, 2025 — The entertainment system goes black every 5-10 minutes while driving

#11676330 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — July 26, 2025 — The MMI system, which is the display in the car, keeps rebooting every few minutes. It is extremely distracting while...