NHTSA Complaint #11671313 — 2020 AUDI A4 ALLROAD

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11671313
Vehicle	2020 AUDI A4 ALLROAD
Component	UNKNOWN OR OTHER
Date of Incident	June 20, 2025
Date Filed	July 5, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The MMI system on my 2020 Audi A4 Allroad will reset randomly while I am driving. This will occur while I'm driving and is very frustrating and dangerous, especially when using the MMI for navigation. I've reached out to the dealership regarding warranty, but have yet to hear back. From online forums, this has become a recent issue across many 2020 A4s. People have been forced to pay $500 for a software update that may or may not resolve the issue.

Related Complaints for the 2020 AUDI A4 ALLROAD

Other UNKNOWN OR OTHER Complaints

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#11669008 — June 24, 2025 — The MMI constantly reboots every 3-10 minutes every trip. Each time the system reboots, it requires me to interface ...

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#11666201 — June 10, 2025 — The infotainment system occasionally shuts down while driving, resulting in a blank screen and a reboot of the MMI af...

Recent Complaints for the 2020 AUDI A4 ALLROAD

#11689152 — ENGINE — September 23, 2025 — The cars MMI system will loose connection while in Motion making the car systems none functioning /. This can happen ...

#11689152 — FORWARD COLLISION AVOIDANCE: WARNINGS — September 23, 2025 — The cars MMI system will loose connection while in Motion making the car systems none functioning /. This can happen ...

#11689152 — LANE DEPARTURE: WARNING — September 23, 2025 — The cars MMI system will loose connection while in Motion making the car systems none functioning /. This can happen ...

#11679710 — BACK OVER PREVENTION: WARNINGS — August 10, 2025 — Shortly after my warranty expired last september ([XXX]) my 2020 Audi A4 Allroad started to experience random episode...

#11679710 — ELECTRICAL SYSTEM — August 10, 2025 — Shortly after my warranty expired last september ([XXX]) my 2020 Audi A4 Allroad started to experience random episode...