NHTSA Complaint #11666201 — 2020 AUDI A4 ALLROAD

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11666201
Vehicle	2020 AUDI A4 ALLROAD
Component	UNKNOWN OR OTHER
Date of Incident	June 9, 2025
Date Filed	June 10, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

The infotainment system occasionally shuts down while driving, resulting in a blank screen and a reboot of the MMI after a short period. This is particularly concerning when backing up the car, as the sensors and backup cameras also become inoperative. The Audi dealership in Seattle performed the annual scheduled service in May 2025 but did not investigate this problem.

Related Complaints for the 2020 AUDI A4 ALLROAD

Other UNKNOWN OR OTHER Complaints

#11674513 — July 18, 2025 — Audi infotainment system (MMI) randomly reboots necessitating user input and causing distraction while driving.

#11671313 — July 5, 2025 — The MMI system on my 2020 Audi A4 Allroad will reset randomly while I am driving. This will occur while I'm driving a...

#11670797 — July 2, 2025 — The Multi Media Display (MMI) continually resets while reversing which causes the back up camera to turn completely o...

#11669008 — June 24, 2025 — The MMI constantly reboots every 3-10 minutes every trip. Each time the system reboots, it requires me to interface ...

#11668502 — June 22, 2025 — I own a 2020 Audi and have been experiencing a persistent and widespread issue with the MMI (Multi Media Interface) s...

Recent Complaints for the 2020 AUDI A4 ALLROAD

#11689152 — ENGINE — September 23, 2025 — The cars MMI system will loose connection while in Motion making the car systems none functioning /. This can happen ...

#11689152 — FORWARD COLLISION AVOIDANCE: WARNINGS — September 23, 2025 — The cars MMI system will loose connection while in Motion making the car systems none functioning /. This can happen ...

#11689152 — LANE DEPARTURE: WARNING — September 23, 2025 — The cars MMI system will loose connection while in Motion making the car systems none functioning /. This can happen ...

#11679710 — BACK OVER PREVENTION: WARNINGS — August 10, 2025 — Shortly after my warranty expired last september ([XXX]) my 2020 Audi A4 Allroad started to experience random episode...

#11679710 — ELECTRICAL SYSTEM — August 10, 2025 — Shortly after my warranty expired last september ([XXX]) my 2020 Audi A4 Allroad started to experience random episode...