NHTSA Complaint #11671086 — 2017 GMC ACADIA

The contact owns a 2017 GMC Acadia. The contact stated that while driving approximately 10-15 MPH, the vehicle made an abnormally loud blower motor sound while accelerating, before the vehicle lost motive power. The transmission was shifted to neutral(N) and pushed to the side of the roadway. The TPMS warning light was illuminated. The vehicle was towed to an independent mechanic who determined that the transmission clutch had failed, and the transmission needed to be rebuilt or replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed there was no recall coverage or warranty coverage on the VIN for the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 132,000.