NHTSA Complaint #11671064 — 2022 FORD EXPEDITION

The contact owns a 2022 Ford Expedition. The contact stated that while driving at various speeds, the vehicle was sputtering and making a grinding sound while shifting gear. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed and determined that the transmission had failed, and the front differential needed to be replaced. The contact stated that the front deferential was rebuilt; however, the sputtering failure persisted. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 123,000.