NHTSA Complaint #11671058 — 2025 HARLEY-DAVIDSON FLTRX

I am looking for help in reporting an issue. I have been told by my dealership they understand it is a problem; however, there is nothing they can do about it even though it is a safety issue. My motorcycle has been prematurely canceling the turn signals, prior to a partial/full turn since the date of purchase [XXX]. Nearly every time the left/right turn signals were activated, in a straight away and at a relative constant speed, they would turn off after 2, 5, 6, 7, 8, 9, 10 12, 14, 15 or 18 blinks. There is no pattern to the number of turn signal blinks and premature cancellation except that it generally happens between 10 and 44 mph. Very rarely would the turn signals make it to 20 blinks (1 out of 10-14 turn signal activations), unless the motorcycle was at highway speeds above 45ish mph. This unpredictable pattern makes dangerous conditions for the rider, especially during city traffic patterns. Many times, I have approached an intersection and applied left/right turn signals and have started to make a turn only to notice my turn signals have prematurely canceled and the other drivers were not aware of my intent to turn. Once I noticed the turn signals were canceling early, I often had to activate them two or three times before I completed a turn. I took my bike to Harley Davidson 27 May 2025 and explained to the service department that the turn signals were cancelling prematurely. I was told that it only affects a small % of bikes and that HD corporate knows it is a problem but is still selling bikes without verifying if the fault exists. I was told they don't have a fix and advise the customer to keep riding the bike even though they know it might likely result in injury/death at some point. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)