NHTSA Complaint #11670832 — 2022 FORD BRONCO

The contact owns a 2022 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 70 -75 MPH, the vehicle was driven over a bump in the roadway, the vehicle started bouncing abnormally and failed to remain in the intended lane. The contact continued driving the vehicle and the failure was self-corrected. There were no warning lights. The contact stated that while driving over bumps or uneven pavement, the vehicle was bouncy and unstable. The vehicle was taken to the dealer, who determined that the rear shock absorbers were leaking fluid and needed to be replaced. The vehicle was not repaired. The contact spoke with another dealer, Jack Demmer Ford (37300 Michigan Ave, Wayne, MI 48184); and it was confirmed that parts were not available for the recall repair. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 45,000. VIN tool confirms parts not available.