NHTSA Complaint #11670533 — 2018 HONDA ODYSSEY

While driving Oct-Nov 2023 I noticed a rod knocking sound in the engine and made an appointment with Jones Honda, Lancaster PA for inspection in Dec 2023. While driving to my base in Horsham, PA on [XXX] the engine seized and shut down leaving me stranded with my family. We had it towed to Reedman Toll Honda, Downingtown PA and it was determined by the Honda technicians that it was the same issue that affected thousands of other makes/models of the same year. Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine. A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury. The technicians verified this is the same issue and we opened a claim with American Honda. American Honda claims that our VIN was not affected and that the technicians do not have the authority to claim it is the same issue and refused to assist. We have service records to indicate the vehicle was maintained, oil and filter changes, other recalls, etc. There is no reason a five year old engine, at the time, should have died without it being a manufacturing issue. This issue put my family at risk and the safety of others. The engine was maintained and verified by Honda certified technicians that it is a manufacturing issue that caused this. We have been talking to American Honda for over a year and half now and they finally closed our claim about a month ago, May 2025, with no resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)