NHTSA Complaint #11670483 — 2021 GMC TERRAIN
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11670483 |
| Vehicle | 2021 GMC TERRAIN |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
Driving my vehicle with no warnings, messages, or symptoms on adaptive cruise control Sunday [XXX] on [XXX] in Michigan. I changed lanes into the right lane when the vehicle abruptly, without notification, and with force, caused braking that unexpectedly and dangerously slowed the vehicle then released braking before doing the same a moment later. Vehicle was pulled off the road onto the shoulder without an accident, thankfully nobody was behind because they would not have been able to stop in time before hitting my vehicle and I assume the brake lights weren't activated since I did not press the brake pedal either time the vehicle was abruptly slowed causing audible noise of traction loss due to skidding. Vehicle engine would function but parking brake remained active leaving vehicle unable to change gears and transmission warning showed on instrument panel. Vehicle towed to a Chevrolet dealer in Grayling, Michigan where it remains and would be available for inspection. Dealer shows transmission as the cause and in need of replacement. Vehicle has been maintained at GM shops since original ownership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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