NHTSA Complaint #11670430 — 2022 CHEVROLET SILVERADO 1500

I am submitting a formal complaint regarding the failure of the 6.2L V8 engine in my 2022 Chevrolet Silverado 1500 (VIN: [XXX] ), which is currently under recall (NHTSA Campaign Number: 24V444000). On Thursday, [XXX], while traveling for work approximately 30 minutes from my home, the engine suddenly failed without warning—just two days after I received the recall notice from GM, which acknowledged the defect but stated there was no current fix available. Fortunately, I was able to safely pull over and was within sight of Hometown Motors (Chevrolet dealership in Fruitland, ID), but still had to pay $100 out-of-pocket to have the truck towed less than 1/4 mile. The dealership later confirmed the engine had failed and ordered a replacement, with an estimated repair time of three weeks. I use this truck daily for my small business, where I co-own and operate a window covering company. The truck is a critical part of my business, used to transport tools, ladders, and product samples. GM and the dealership delayed the rental approval process by two full days, and once finally approved, I was informed by Enterprise that it would be another three days before a vehicle would be available—and it would not be comparable to the Silverado I purchased for over $50,000. As of today, I still do not have a comparable rental vehicle, and I’ve been given multiple excuses as to why one can’t be provided. I cannot operate my business using a small sedan. This engine failure has caused direct financial loss, business disruption, and a complete loss of reliable transportation for work. GM’s failure to provide a timely solution to a known defect is unacceptable, and I urge the NHTSA to investigate the handling of this recall and the lack of appropriate remedies for owners affected—especially those like myself who rely on these vehicles for commercial use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)