NHTSA Complaint #11670292 — 2015 DODGE JOURNEY

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11670292
Vehicle 2015 DODGE JOURNEY
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

On Jun 26, 2025 I was driving down a residential street when I heard a loud bang - it sounded like something hit my car. I stopped, got out and looked all over the outside of my car but found nothing wrong. As I re-entered the drivers side of the car, I saw the passenger side headrest...it had exploded!!! I immediately called my brother who is an auto mechanic and he told me that the headrest is part of the airbag system. I did not know this. He said that some vehicles were recalled because of the headrests exploding for no reason. Although my car is a Dodge, it is not one currently under recall. I am afraid to drive the car for fear the drivers side headrest will also explode while I am driving, causing injury to me or my children in the backseat. The car is now parked until it can be repaired...and the cost is in excess of $1000 to replace both headrests!!!

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