NHTSA Complaint #11670191 — 2017 JEEP PATRIOT

I am writing to formally express my deep concern and frustration regarding the persistent electrical issues with my 2017 Jeep Patriot, which I purchased in November 2018 with approximately 18,000 miles. Just two days after purchasing, I began experiencing electrical malfunctions. I returned to the selling dealership, who claimed they found no issue but performed a tune-up. Over the years, the problems persisted, and despite numerous visits to authorized dealerships, I was repeatedly given temporary repairs with no permanent resolution. Eventually, a recall was issued, but by that time, I was told the vehicle was no longer under warranty — despite the fact that I had reported the issue early and consistently. I have spent thousands of dollars trying to resolve these electrical faults, with no lasting fix. Most recently, I brought the vehicle to a trusted dealership who confirmed an electrical issue, but informed me the required part has been discontinued. I have also learned that many other Jeep Patriot owners have experienced similar electrical issues. Some have returned or sold their vehicles due to the same defects. This pattern suggests a systemic problem with this model, and it is unacceptable that a vehicle this recent is no longer serviceable due to lack of parts and ongoing defects. I have contacted Chrysler support multiple times, but I have received no meaningful resolution. At one point, I was told to use an aftermarket part, which carries no warranty and no guarantee of compatibility. This is not a safe or acceptable option for a manufacturer-supported vehicle. At this point, I am requesting the following: A full investigation into the recurring electrical issues on my vehicle; Chrysler’s support in covering the cost of repairs or offering an alternative solution (e.g., buyback, reimbursement, or replacement assistance); Written clarification on why this part has been discontinued and what Chrysler’s policy is on supporting vehicles in this situat