NHTSA Complaint #11451294 — 2017 JEEP PATRIOT
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11451294 |
| Vehicle | 2017 JEEP PATRIOT |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
On 10/27/2020, I financed a Jeep Patriot with 43K miles from Quality Chevrolet. Exactly 6 days later 11/02/2020, while I was on the way home from work in the evening; three sensor lights came on causing the vehicle to jolt / jerk / accelerate and become unsafe to drive. There were cars behind me, I turned on the hazard lights and my car went from 25 MPH to 2 MPH instantly. The lights were ABS, Traction and check engine. I immediately contacted the dealership since I had the Jeep for less than a week. I had to take the risk of driving the car in this condition for 6 miles on a highway back to the dealership, stopping every few minutes to shut off the Jeep and restart to try to reset the sensors, which seemed to work 2 minutes at a time. A drive that would normally take about 15 minutes took over an hour. My Jeep was being paid for weekly and still being serviced at the dealership- On 11/17/2020, I received a call from the dealership that they cleaned out the throttle body as recommended by Jeep and since that was the only sensor active at the time; they told me that no other lights were on so they were driving the Jeep to try to activate them. I was told by Quality Chevrolet that Jeep recommended to clean out the throttle and return to me, if the lights come back on, to go back to the dealer and replace the part. After weeks at Quality Chevrolet, my jeep was returned to me, however 5 days later on 12/07/2020 the same sensors came on in the middle of a highway when I was going about 55 MPH and it was raining I had to find a way to get my vehicle to safety and this caused a lot of anxiety as my kids were in the Jeep this time. I did not get into an accident by a miracle but now I was stranded on the highway. Til this day, Quality Chevrolet nor the 3 other places I have been to have been able to properly diagnose this problem that continues to happen without warning. My jeep will not go over 20 MPH, RPM stays on 2 and all sensors are active.
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