NHTSA Complaint #11451294 — 2017 JEEP PATRIOT

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11451294
Vehicle 2017 JEEP PATRIOT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

On 10/27/2020, I financed a Jeep Patriot with 43K miles from Quality Chevrolet. Exactly 6 days later 11/02/2020, while I was on the way home from work in the evening; three sensor lights came on causing the vehicle to jolt / jerk / accelerate and become unsafe to drive. There were cars behind me, I turned on the hazard lights and my car went from 25 MPH to 2 MPH instantly. The lights were ABS, Traction and check engine. I immediately contacted the dealership since I had the Jeep for less than a week. I had to take the risk of driving the car in this condition for 6 miles on a highway back to the dealership, stopping every few minutes to shut off the Jeep and restart to try to reset the sensors, which seemed to work 2 minutes at a time. A drive that would normally take about 15 minutes took over an hour. My Jeep was being paid for weekly and still being serviced at the dealership- On 11/17/2020, I received a call from the dealership that they cleaned out the throttle body as recommended by Jeep and since that was the only sensor active at the time; they told me that no other lights were on so they were driving the Jeep to try to activate them. I was told by Quality Chevrolet that Jeep recommended to clean out the throttle and return to me, if the lights come back on, to go back to the dealer and replace the part. After weeks at Quality Chevrolet, my jeep was returned to me, however 5 days later on 12/07/2020 the same sensors came on in the middle of a highway when I was going about 55 MPH and it was raining I had to find a way to get my vehicle to safety and this caused a lot of anxiety as my kids were in the Jeep this time. I did not get into an accident by a miracle but now I was stranded on the highway. Til this day, Quality Chevrolet nor the 3 other places I have been to have been able to properly diagnose this problem that continues to happen without warning. My jeep will not go over 20 MPH, RPM stays on 2 and all sensors are active.

Related Complaints for the 2017 JEEP PATRIOT

Other ELECTRICAL SYSTEM Complaints

#11670191 I am writing to formally express my deep concern and frustration regarding the persistent electrical issues with my 2...
#11512010 Vehicle position in drive waiting for for a Walmart customer to vacate parking spot when I tried to proceed into the ...
#11480496 The sunroof leaked into the lights above the driver and passenger seats. As soon as the vehicle started to move this ...
#11405924 WATER LEAKS FROM THE MAP LIGHTS WHEN IT RAINS. THIS IS VERY DISTRACTING AND ALSO CAUSES DAMAGE TO THE LIGHT, SUNROOF ...
#11298030 BLOWER MOTOR FOR HVAC FAILS WITHOUT NOTICE ON ALL SPEEDS. RESULTS IN "FOGGY" WINDSHIELD AND LACK OF DEFROST FEATURE...

Recent Complaints for the 2017 JEEP PATRIOT

#11708595 AIR BAGS Driver headrest AHR has deployed without any accident or incident. Car is under 100,000 miles. Dealer advises there i...
#11708595 SEATS Driver headrest AHR has deployed without any accident or incident. Car is under 100,000 miles. Dealer advises there i...
#11708595 UNKNOWN OR OTHER Driver headrest AHR has deployed without any accident or incident. Car is under 100,000 miles. Dealer advises there i...
#11703520 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR New pads, rotor, caliper, and wheel hub installed. After driving around 200 miles, approximately 10 days later, while...
#11684283 EXTERIOR LIGHTING Because they have not sealed the screws on the interior side of the roof that hold the rails on top of the Jeep it no...
Check any vehicle history by VIN - Free vehicle history report