NHTSA Complaint #11670131 — 2020 AUDI E-TRON SPORTBACK

I have been dealing with an unresolved recall issue on my Audi for over a year. Despite numerous attempts to contact Audi Atlanta, I have not received any meaningful assistance. Each time I call, I’m told that a solution has not yet been provided for the recall. Additionally, my vehicle has experienced multiple issues, including overheating. Audi Atlanta has been unable to diagnose or resolve the problem, even after keeping the car for several days on multiple occasions. Most recently, water has begun leaking into the interior, and this issue also remains unfixed. I have tried repeatedly to reach out to Audi Atlanta, but my calls are now being ignored. This ongoing lack of support is extremely frustrating. My vehicle is rapidly depreciating, and I’m unable to sell it due to the unresolved recall. I feel completely abandoned by the dealership and Audi as a brand. I am requesting immediate assistance in resolving these issues.