NHTSA Complaint #11669954 — 2025 CHEVROLET TRAX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11669954
Vehicle	2025 CHEVROLET TRAX
Component	ELECTRICAL SYSTEM
Date of Incident	May 22, 2024
Date Filed	June 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Vehicle’s digital dash will go completely black, will not respond to touches, radio will intermittently disconnect from Apple CarPlay. Radio replaced, problem persists. Yes the problem has been duplicated on numerous occasions by two separate dealerships and no resolution has been reached. No warning lights, no notifications, just sudden disconnection and reconnection or disconnection without any reconnection of device with non-responsiveness and occasional blacking out of screen on car. This has been ongoing since the purchase of the vehicle in May 2024, still no resolution.

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