NHTSA Complaint #11669709 — 2021 TESLA MODEL Y

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11669709
Vehicle 2021 TESLA MODEL Y
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My 2021 Tesla Model Y experienced a sudden loss of steering assist, resulting in an extremely heavy steering and loss of steering ability, at highway speed. I needed extreme efforts to push the steering wheel to go off highway to avoid accident. This happened on 6/14/2025 around 3PM. Tesla service diagnosed "internal electrical/mechanical steering rack failure", but no recall was issued for my VIN. I've reviewed NHTSA Recall SB-25-00-004 (2025) for 2023 Model Y involving EPAS/steering assist failure. The symptoms in my car appear identical. I believe the issue may affect more model years than the recall currently covers and request HNTSA investigate further.

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Recent Complaints for the 2021 TESLA MODEL Y

#11719252 SUSPENSION Both torn bushing and broken links at 29k miles.
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#11718843 LANE DEPARTURE: ASSIST The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...
#11718843 LANE DEPARTURE: WARNING The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is n...
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