NHTSA Complaint #11669591 — 2022 LEXUS ES

All 4 tires showed the belts/cords in several places. Tire size: 235/45R18 . We took our car to our Lexus dealer for the 30,000 mile inspection and service. This car had the original manufacturer installed tires, with the tread wear showed that all 4 tires had more mileage remaining. The Lexus mechanic took photos of all is work, which included photos of the belts/cords actually visible in multiple spots on all 4 tires. We took one of these tires to show the Firestone dealer, but could not take all four. The Lexus dealer said it was not safe to drive this car on I95 at high speeds because a blow-out was quite possible, and our lives (and possible others)were in danger. So we bought and had installed four new tires in order to drive about 40 miles to our home. There were no warning messages about this (or any) problem. This problem can be confirmed by our dealer, Lexus of Warwick, Rhode Island. We called Bridgestone when we got safely home and were told that we had to drive the car to show the tire problem to a Firestone Service Center, but this was impossible since driving the car with unsafe tires was not reasonable. We have one bad tire we can show anyone, and the Lexus Service people can confirm that the same visible belt issue was bad on all four tires.