NHTSA Complaint #11669298 — 2014 FORD F-150

The contact owns a 2014 Ford F-150. The contact stated while driving at various speeds, the transmission unexpectedly downshifted. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V444000 (Power Train); and the vehicle was taken to the dealer for the recall repair; however, the failure recurred after the recall repair. The dealer sent a mobile technician to the contact’s residence, where an unknown repair was performed; however, the failure persisted. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,000.