NHTSA Complaint #11669202 — 2021 RAM 1500
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11669202 |
| Vehicle | 2021 RAM 1500 |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
In April 2025 I reported a whining noise coming from the truck (under the hood), less than 50,000 miles. Dealer determined that the problem was a failing bearing in the Motor Generator Unit (MGU). They informed me that the truck was still under warranty and would be replaced... but that the part was on backorder with no date of arrival. They offered no rental and it is now 2 months later and the problem is worse. They tell me I can continue to drive it until it fails (REALLY?), that is the plan. Drive it until it dies and then what! It is now 2 1/2 months later, i try not to drive it due to the loud noises and fear of being stranded. They still have no eta on parts and have offered not help in resolving the issue. As I search online I see that this is not a new issue and that many people are having the same problem, no recall, no bulletin, no help! Just a $55,000 paperweight that I am paying for that sits in my driveway.
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