NHTSA Complaint #11669129 — 2018 FORD ECOSPORT

The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the low oil pressure warning light illuminated, and the vehicle was shaking erratically. In addition, the contact noticed an abnormal rattling sound coming from the vehicle. The contact parked the vehicle and performed an inspection of the vehicle. The contact checked the oil level and noticed that the oil level was sufficient. The vehicle was towed to the residence. The contact inspected the oil level and noticed oil was leaking from the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 57,350. VIN tool confirms parts not available.