NHTSA Complaint #11669120 — 2018 JEEP GRAND CHEROKEE FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Complaint Details

ODI Number	11669120
Vehicle	2018 JEEP GRAND CHEROKEE
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	May 12, 2025
Date Filed	June 25, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

The Jeep Uconnect System control screen has delaminated form normal use which is a well documented issue on thousands of jeeps from online research. The delamination now has the vehicle pushing buttons on the screen by itself and changing safety parameters while driving. I have a video showing that while I am driving and not pushing any buttons the screen is frantically changing steering parameters, braking parameters, collision avoidance, lane departure, blind spot, etc. I have a video of the incident and screen doing this by itself. I can not upload it due to size, but please contact me for the video and I will send it.

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