NHTSA Complaint #11669059 — 2021 HONDA CR-V HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11669059
Vehicle 2021 HONDA CR-V HYBRID
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

My 2021 Honda CR-V Hybrid has experienced three identical and dangerous incidents over a one month period beginning around 60,000 miles. Each time, while driving at highway speeds (60-70 mph) climbing hills or grades, the vehicle suddenly loses all acceleration power accompanied by a rapidly flashing check engine light. This creates an extremely hazardous situation as the vehicle cannot maintain highway speeds with fast-moving traffic approaching from behind, forcing emergency stops on busy highway shoulders where rear-end collisions become a serious risk. After each incident, turning off the vehicle and waiting 10+ minutes allows normal operation to resume, with the flashing check engine light disappearing. The malfunction involves the engine ignition system, specifically cylinder 4 misfiring as confirmed by diagnostic trouble code P0304 that I captured during the most recent incident. The suspected failing components include the ignition coil, spark plug, or fuel injector for cylinder 4. What makes this particularly dangerous is the complete unpredictability - no warning symptoms appear before each incident, and the failure occurs suddenly under specific conditions that are common in highway driving. Despite three documented occurrences, two separate Honda dealerships have been unable to reproduce the issue or confirm the problem. Both claim they find "no stored codes" even though I have evidence of the P0304 code. The codes appear to be cleared after turning the vehicle off and on. The intermittent nature and specific conditions required (sustained highway speeds while climbing grades) prevent typical shop diagnosis, yet this appears to be a widespread pattern affecting multiple 2021 CR-V Hybrids based on similar owner reports online. The recurring nature combined with the inability of dealers to address the root cause, creates an ongoing safety hazard. The vehicle remains available for inspection.

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