NHTSA Complaint #11669033 — 2021 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11669033
Vehicle 2021 RAM 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Engine light came on. Was driving ~25MPH on city street, in x-section of 2 major streets and heard loud mechanical noise, warning indicators audible and visual, and vehicle bucked and stalled within 100ft of when it started. After restarting vehicle was able to move about 20 more feet before losing power again. Brough to dealer, diagnosed with MGU (Motor Generator Unit) failure and battery that was defective due to incorrect charging. MGU part is nationally back ordered, with approximately 4000 replacement units on order with manufacturer, and 5 years of history of problems reported on owner chat boards and websites, both with brand new vehicles and vehicles that are just a few years old.

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