NHTSA Complaint #11669030 — 2013 FORD TAURUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11669030
Vehicle 2013 FORD TAURUS
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Today the first incident happened when my car was parked. I started it and the light came on that said power steering assist fault and the steering wheel was locked so I was unable to drive my car at all. I cut the car off and cut it back on and it fixed the issue. Later, I drove the car and it locked up on me as I was driving. I was going about 25 miles an hour and almost ran into a guard rail thankfully, I was able to park and have it towed to a mechanic shop I called the Ford dealership. They said that there’s no recall on my car, but I do see that there was a recall for other vehicles for the same issue for the power steering motor, which is electric, it is a harm to me my daughter and others. I could potentially wreck my car, but others have had theirs repaired because it is a recall.

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