NHTSA Complaint #11669005 — 2022 KIA TELLURIDE

The door locks will continually cycle to unlock on their own for up-to 90 seconds and then an error reads in the dashboard "child safety lock failure." Once that error occurs, the rear doors can be opened from the inside or outside of the vehicle when the child safety lock should be properly functioning. This error has been occurring for more than two years, and we have video of it occurring on many occasions. The dealership will not resolve the error unless they witness the error occurring. We've had it at service at least six times and they claim they cannot duplicate the error. The error occurs daily when the car is in our possession. I have researched this and found many Kia Telluride and Hyundai Palisade owners who have experienced the same problem and it is always traced to the rear door lock actuators being faulty.