NHTSA Complaint #11668866 — 2017 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	11668866
Vehicle	2017 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	May 11, 2024
Date Filed	June 24, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The PASSENGER EXTERIOR A-PILLAR APPLIQUE TRIM CLIP ATTACHMENT broke loose while driving over a year & half ago. Took to Ford for repair but they advised there was a (recall January 19, 2024) but parts were not available yet. Would like to know exactly how much longer I have to drive around with the missing piece and potentially having to worry about the Drivers side breaking off. I've also had to temporarily repair the DRIVERS DOOR B-PILLAR to keep it from fully detaching (Recalled May 23, 2025). This is absolutely ridiculous to be waiting a year and half for parts to fix something that can cause harm and has been deemed RECALLED.

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