NHTSA Complaint #11668714 — 2025 CHEVROLET TRAX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11668714
Vehicle 2025 CHEVROLET TRAX
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I’ve had my 2025 Chevy tracks for less than a year at first having issues in January 2025. I was driving back from my son‘s birthday party and the entire dash just went black. I could not see the mile per hour I was going and I could not see my radio my entire front dash just blacked out for almost a minute. I was driving at the speed of 70 miles an hour when this occurred putting myself and others at risk I was able to pull over on the side of the highway to see the issue going on with my vehicle. I turned off my vehicle and turned it back on thank you. Maybe that would resolve the issue, but it clearly didn’t. I contact GM. I contact the dealership Dutch Miller and explain to them the issue that did did occur. I took it into a shop. The dealership looked at it. They updated it the system in my car. Which I thought that resolved the issue for a few months and now I’m back to the dash going black when I’m driving, took it back to the dealership again and they said that they couldn’t find any issues and we just gotta wait until a recall occurs with GM. Been contacting General motors about this issue. This is a safety hazard and extremely dangerous when you’re going speed limit at high speed and you cannot see anything on your dash it is terrifying and scary especially when you have your family in the car. Hopefully GM gets this fixed. It’s a brand new car should not have any issues.

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