NHTSA Complaint #11668680 — 2023 CHEVROLET SUBURBAN

The contact owns a 2023 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact was dissatisfied with the manufacturer’s remedy for vehicles that pass the engine inspection. The contact had not experienced a failure. VIN tool confirms parts not available.