NHTSA Complaint #11668235 — 2021 TESLA MODEL X
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11668235 |
| Vehicle | 2021 TESLA MODEL X |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
Summary: The front suspension defect on my 2021 Model X, confirmed by St. Petersburg Service Center (Invoice #3000S0013156326), presents a serious safety hazard. Timeline & Concern: Reported Dec 4, 2024, under ESA. Example of Tesla’s delay tactics—service was scheduled only after warranty lapsed. Issue diagnosed in May 2025 as a faulty front upper control arm. Safety risk: Failure could lead to loss of control. I request a safety investigation to prevent similar unsafe compromises.
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