NHTSA Complaint #11668096 — 2013 FORD F-150

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11668096
Vehicle 2013 FORD F-150
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

F150 downshifted into first gear while driving down the highway at full speed. Speedometer stopped registering. Sudden and abrupt deceleration. Engine warning light on. Took the truck to the local Ford dealer, Malloy Ford Charlottesville, VA and Service department said the molded leadframe needed to be replaced per Customer Satifaction Program (CSP) 19N01, but Ford would not cover the cost. I believe that Ford needs to cover the cost. I never received a letter notification from Ford and had it in service at the same dealer in August 2022 and they did not notify me of the outstanding CSP and need to service per 19N01.

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