NHTSA Complaint #11668058 — 2023 CADILLAC ESCALADE ESV

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11668058
Vehicle 2023 CADILLAC ESCALADE ESV
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

on 18 June 2025, i was on I95 driving highway speeds and the engine shut down and transmission shifted to N. i was able to coast to a left shoulder (we were in a construction zone so right shoulder was blocked off). Alert on digital dash said to press start engine again...nothing. i tried a second time and the vehicle started. i was able to drive about .5 miles and the engine shut off again and it shifted to neutral. i was able to coast to the right shoulder this time. Engine would not restart. Vehicle was towed to Cadillac dealership on 501 in Myrtle Beach, SC. I was notified about a month ago about a recall. I went into the dealer the next day and they confirmed my vehicle had a recall for potential loss of propulsion. I asked how to get it fixed and they said i would have to wait until they had a way to fix it and i would be notified. I had one warning lamp about the supercruise no longer working and to see owners manual. no other warnings.

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