NHTSA Complaint #11667970 — 2024 CHEVROLET COLORADO

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11667970
Vehicle 2024 CHEVROLET COLORADO
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

ABS check engine light came on after initially taking the vehicle in because of the brakes feeling weird and making noise. This similar issue has been experience by multiple users reported on a Chevy Colorado group page on facebook to include 2 cases of individuals, one with a Colorado and another with a GNC Canyon, both GM vehicles, that had their brakes fail while operating the vehicles. This was a concerning issue because, in my case, while I drove the vehicle, I was able to punch the brake pedal all the way to the floor while the vehicle was slowing down. The vehicle and part were inspected about 3 different times with the final time, and with video proof of an odd noise it was making, which then caused the dealership service department to actually check the brake pump which then they found to be faulty and needed replacing. This also took about a month and a half of wait time because the part was on backorder. I also spoke to Chevrolet directly where they did not seem to be aware nor cared at the fact I explained to them many owners experienced this same issue and did not acknowledge my concern for safety of the vehicle itself.

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