NHTSA Complaint #11667852 — 2017 HONDA PILOT

The engine developed bottom end knock. We brought it into the Honda dealership and they opened the engine from the oilpan to conduct an inspection. The dealership confirmed that the crankshaft bearings have scoring and the engine short block or whole engine needs to be replaced. This is the same issue that is being investigated under NHTSA Action Number: RQ24013. There is a recall for this exact same issue for Honda Pilots model years 2016, 2018, 2019, but ours is a 2017 -- the active recall is Part 573 Safety Recall Report 23V-751. The dealership contacted Honda, who is only willing to issue a courtesy discount, so that the cost to fix is $8,000 to $9,000. The car only has 115,000 miles and has been regularly serviced by the dealership for oil changes and all other recommended repairs and service when due, so this is likely a defect with the crankshaft. The dealership that conducted the examination is Muller Honda at 550 Skokie Valley Rd, Highland Park, IL 60035