NHTSA Complaint #11667600 — 2018 CHRYSLER PACIFICA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11667600 |
| Vehicle | 2018 CHRYSLER PACIFICA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
My 2018 Chrysler Pacifica has confirmed internal engine damage—scoring in the cylinder wall—diagnosed by an authorized Chrysler dealer. This occurred with no abuse or neglect, and the failure is consistent with many documented reports involving the 3.6L Pentastar engine. Chrysler is aware of premature failures in this engine across various models, but has denied goodwill assistance in my case despite providing it in others. I have involved the Washington State Attorney General’s office (File #[XXX]), and I believe this should be part of a broader investigation into systemic engine defects that pose safety and financial risks to consumers. Mileage at failure: 77,000 Diagnosed by: Renton Chrysler Dodge Jeep Ram (WA) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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