NHTSA Complaint #11667256 — 2019 JEEP COMPASS

My 2019 Jeep Compass (VIN: omitted per instructions) experienced a serious powertrain issue where coolant leaked into the transmission, causing overheating and vehicle failure. The car became inoperable without warning at 74,000 miles. There were no prior signs or symptoms. A certified Jeep dealership confirmed a mechanical failure involving a faulty internal part that allowed transmission fluid and coolant to mix. Jeep denied full coverage despite it being a known issue among other owners. This is a significant safety risk, especially if the vehicle were to fail while driving. I am the original owner and the vehicle has been well-maintained with no accidents. A case was filed with Jeep, and a partial repair discount was offered, but the out-of-pocket cost is still unaffordable. This defect needs to be addressed as it renders the vehicle unreliable and unsafe.