NHTSA Complaint #11666985 — 2023 HONDA CIVIC

I bought my car from Honda Civic on colerain avenue Cincinnati Ohio in 2023. In December 2024 I started having issue with my driver assistant technologies. My driver assistant technologies lights started flashing . As they were flashing none of my assistant technologies were working. When they finally went off it gave me a message to call the dealer. Which I did immediately. They told me to bring my vehicle in and they would check it. Service department calibrated the camera on the windshield. Picked my vehicle up about a month and a half after it happened again. Brought my vehicle in for the second time to the service department. Picked my [XXX] up for the second time. About a month and a half to two months and happen again. Vehicle in for the third time. They stated that it was a windshield that I had replaced by someone outside of Honda. They said I had to have my windshield replaced and also the camera by them. It cost me $1,000 for the windshield the camera was not charged to me. At this point it was like a guessing game. Picking my vehicle up for the third time. 2 months after picking it up the third time it did it again on [XXX]. I am looking for another Honda dealer to take it to to see if they could figure out what it's going on with that. I have all of my receipts. They can't seem to fix it at Honda Civic on colerain. I was told that if they couldn't fix that I would have to keep my vehicle as is. This is a safety hazard all I'm asking for is to have my vehicle and working condition. That is not happening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)