NHTSA Complaint #11666917 — 2017 HYUNDAI SANTA FE

The car has been experiencing significant problems with oil consumption. During a routine oil change on 2/27/25 I was told my oil was significantly low and I had it refilled. When I checked the following weekend [XXX] it was significantly low again after only 500 miles. I took it to Take 5 in Lebanon, Tennessee, weekly for 3-4 weeks, near where I was working at the time, who topped off the oil again with 2 to 5 quarts weekly. On April 14, 2025, I brought the car to Hallmark Hyundai. They started an oil consumption test and a 20-point check when the mileage was 69,752. After 500 miles was driven, the oil tank was almost empty. Another check revealed the oil was leaking in 4 different places, that they (Hallmark Hyundai) reportedly fixed, including the valve cover gasket. On [XXX] while driving back to New Jersey from Nashville, I checked the oil after roughly 1000 miles of driving since the repair, and the dip stick was dry. (The service light did not go on.) Upon returning to New Jersey approximately 5/13/25, I took the car to Circle Hyundai in Shrewsbury, New Jersey, was told the valve cover gasket was still leaking, and replaced it again; I was charged a second time for this service. At another 500 miles I checked the oil, and it was again very low. Miguel at Circle Hyundai told me I needed to wait 500 more miles or when the service light comes on; I informed him the service light had stopped working (this was first noticed in Tennessee). On 6/2/25 I emailed Miguel again at 539 more miles and the dip stick registered oil halfway below the low line again. I was instructed to drop the car off and they would submit the claim to Hyundai; Hyundai reportedly responded that they were no longer responsible for a repair because the warranty had run out and I wasn't the original owner. I was told to continue to drive until an engine malfunction for my extended warranty with Assurance to cover repairs; I am concerned about the safety of the engine seizing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF