NHTSA Complaint #11666642 — 2019 HONDA CIVIC UNKNOWN OR OTHER

Complaint Details

ODI Number	11666642
Vehicle	2019 HONDA CIVIC
Component	UNKNOWN OR OTHER
Date of Incident	June 12, 2025
Date Filed	June 12, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The AC Compressor failed and has been leaking refrigerant. I went to Honda of Chantilly to get it fixed. They contacted American Honda who stated that on my Carfax I have a branded title. I called the Maryland MVA who confirmed that my Title for my car is clean. American Honda has a recall on The Ac Shaft compressor and is refusing to replace it. I ended up passing out because it is 105 degrees here and the AC system is failing. When calling Honda of America multiple times I was told that they cannot do anything because that they believe that the title is branded. I offered to show them proof and they are refusing. They still will not service my car and they will not fix the safety issue.

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