NHTSA Complaint #11666334 — 2018 FORD ESCAPE

The contact owns a 2018 Ford Escape. The contact stated that the engine was running roughly while driving at various speeds. While driving approximately 40-50 MPH and attempting to accelerate, the vehicle failed to respond and decelerated instead. The contact was able to continue driving off the highway at a slower speed. The following day while starting the vehicle, there was white smoke coming out of the exhaust pipe. The “WRENCH” warning light was illuminated, indicating the vehicle needed to be serviced. The vehicle was taken to a certified mechanic who diagnosed the vehicle with engine failure due to a coolant leak in cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted and confirmed that the VIN was not under recall. The vehicle was included in NHTSA Campaign Number: 22V413000 (Power Train); however, the vehicle was not taken to the dealer for the recall repair. The manufacturer was informed of the failure and provided a reference number from the dealer for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.